TP-Link Unifi Router Setup Guide – 2019 version

TP-Link Unifi Setup Guide

TP-Link WiFi routers are fully compatible with TM Unifi. Upgrading to a new router will bring many benefits including better WiFi speed and a more reliable connection. In this article, we will guide you how to change your old router into a new TP-Link wireless router.

This article is applicable to the following TP-Link wireless router: Archer C5400X, C5400, C4000, C3150, C2300, A10, C9, A9, C7, A7, A6 and etc. You can refer to our Unifi router buying guide here.

Unifi PPPOE Username and Password


  • Username: blacktubi@unifi
  • Password: Fd3csFSfksxdew (Case-sensitive)

You will need your Unifi PPPOE username and password to connect to the Internet. These can be obtained by contacting TM customer service. You will need to be the owner as TM will perform some identity verification.

Upon submitting a request, TM will call you back within 24 hours to provide you with the username and password. 

The next thing to do is to connect your new router to the TM modem. All Unifi installation comes with a modem and the router. The modem is labeled ONU and do not come with any antenna.

Disconnect the old wireless router from TM. Next, connect from LAN 1 of the Unifi modem to the WAN port of your new TP-Link router. If you use the HyppTV, connect it to the LAN1 of the TP-Link router.

TP-Link Unifi Setup Guide

Step 1: Turn on the new router

Power on the TP-Link router and connect it to your computer. You can either use an Ethernet cable to any of the LAN ports or use the WiFi connection. The default WiFi name and password is labeled on the wireless router. 

Although using a phone is technically possible but we recommend using a computer as the page is more desktop friendly.

Step 2: Navigate to the configuration page

Once you are connected to your new TP-Link router, navigate to or and you shall see this page below.

Step 3: Create a new admin password

The router will advice you to create a new admin password. Make sure you write it down as you may need it in the future.

Step 4: Select the time zone

Select the right time zone which is GMT +8 for Malaysia. This is needed for the router to determine the time correctly.

Step 5: Select the Internet connection type

This step requires you to select the ISP correctly in order for the Internet connection to work properly. 
  1. Select PPPOE as the internet connection type
  2. Expand the additional ISP settings
  3. Select Malaysia-Unifi profile!

Step 6: Insert the PPPOE username and password

Next, insert in the PPPOE username and password you obtained from TM in this screen. Be very careful when typing in the password as it is case-sensitive and many people got it wrong.

Step 7: Configure the WiFi connection

Then, we insert our desired WiFi name and password in this step. 

Step 8: Verify the summary

The router will now show you a summary of what is configured. We recommend checking through everything is selected as it is and click save.

Step 9: Apply the new configurations

The configuration part is now completed and the wireless router will reboot.

TP-Link Unifi Setup

Step 10: Complete and testing

After the reboot, you can connect to the Internet using the new WIFi name that you just configured. Next, check if the Internet and HyppTV is working properly. If everything works, we recommend downloading the TP-Link Tether app to manage your router from your phone. 


UI shows connected but unable to browse

If the firmware interface shows that you are actually connected to TM network and you have an IP, check if you use the correct PPPOE username and password. A wrong PPPOE username and password can let you to connect to TM network but without Internet access.

HyppTV is not working

If you face issues with HyppTV but Internet is working, check if the HyppTV is connected to LAN 1 as only the port can work for HyppTV.

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Hi…I’m using tplink c5400 (eu) v1 and I can’t connect to the internet even when my pppoe username n password is correct. Why is that so? Can u help me?

Is there a guide to share how to make Deco as Access Point Mode to work with Unifi’s latest router?

Thank you.

Hey Blacktubi, is there any guide to replace Time Broadband Optical router with TP-Link AX1800 ? planning to reuse my old AX1800 as the coverage much wider and one mesh enabled.

As for now Time Broadband is using Huawei HG8145X6 Optical Router with no modem/ONU. Do I need to purchase my own modem/ONU like what Unifi is providing ? your help would be much appreciate !

I think this article needs updating for 2023. I just purchased TP-Link AX1800, there is no longer Step 5) “Select Internet connection type”. Also I seems to not get connected even though providing correct PPPoE username & password.

Any plans for a Astro Fibre guide? 🙂

I am planning to get the ax50. I will test and let you know

ok. tested on ax55. works with vlan 630 and ppoe dhcp.

How do you get the pppoe username and password ? i am not able to see it being set in the astro fiber router


I want to enquire, would it be possible to connect to unifi via Ax72 using the tether app instead of using computer.

Thank you.

Hello Blacktubi,

I have an old Dlink-830M, and wanted to change to TPlink AX55.

However, If I set up the wrong PPOPE password in TPlink AX55, will it impact Dlink-830M if I change back to Dlink-830m, should it be able to use back without any setup?

Or it is like there is only 1 attempt at TM unifi end, which once I set up the new router with incorrect PPOPE password, then regardless if I use back old router it will no longer be able to connect.

Thank you.

Hi Blacktubi, unifi provided me with netis dl4480v2 as both modem and router. i have an old maxis tplink archer c5v. i want to use this archer c5v as my router. is it possible? is so, how to do it? thanks!

Is there guide to setup voip in custom router for unifi ?
Or guide from TM modem to TM voip router to custom router ? Thx

sorry ah Blacktubi, how to set IPv6 with DNS u know a? I try set but some websites doesn’t work after i set… if i keep IPv4 works haha

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