TP-Link Unifi Router Setup Guide – 2019 version

TP-Link Unifi Setup Guide

TP-Link WiFi routers are fully compatible with TM Unifi. Upgrading to a new router will bring many benefits including better WiFi speed and a more reliable connection. In this article, we will guide you how to change your old router into a new TP-Link wireless router.

This article is applicable to the following TP-Link wireless router: Archer C5400X, C5400, C4000, C3150, C2300, A10, C9, A9, C7, A7, A6 and etc. You can refer to our Unifi router buying guide here.

Unifi PPPOE Username and Password


  • Username: blacktubi@unifi
  • Password: Fd3csFSfksxdew (Case-sensitive)

You will need your Unifi PPPOE username and password to connect to the Internet. These can be obtained by contacting TM customer service. You will need to be the owner as TM will perform some identity verification.

Upon submitting a request, TM will call you back within 24 hours to provide you with the username and password. 

The next thing to do is to connect your new router to the TM modem. All Unifi installation comes with a modem and the router. The modem is labeled ONU and do not come with any antenna.

Disconnect the old wireless router from TM. Next, connect from LAN 1 of the Unifi modem to the WAN port of your new TP-Link router. If you use the HyppTV, connect it to the LAN1 of the TP-Link router.

TP-Link Unifi Setup Guide

Step 1: Turn on the new router

Power on the TP-Link router and connect it to your computer. You can either use an Ethernet cable to any of the LAN ports or use the WiFi connection. The default WiFi name and password is labeled on the wireless router. 

Although using a phone is technically possible but we recommend using a computer as the page is more desktop friendly.

Step 2: Navigate to the configuration page

Once you are connected to your new TP-Link router, navigate to or and you shall see this page below.

Step 3: Create a new admin password

The router will advice you to create a new admin password. Make sure you write it down as you may need it in the future.

Step 4: Select the time zone

Select the right time zone which is GMT +8 for Malaysia. This is needed for the router to determine the time correctly.

Step 5: Select the Internet connection type

This step requires you to select the ISP correctly in order for the Internet connection to work properly. 
  1. Select PPPOE as the internet connection type
  2. Expand the additional ISP settings
  3. Select Malaysia-Unifi profile!

Step 6: Insert the PPPOE username and password

Next, insert in the PPPOE username and password you obtained from TM in this screen. Be very careful when typing in the password as it is case-sensitive and many people got it wrong.

Step 7: Configure the WiFi connection

Then, we insert our desired WiFi name and password in this step. 

Step 8: Verify the summary

The router will now show you a summary of what is configured. We recommend checking through everything is selected as it is and click save.

Step 9: Apply the new configurations

The configuration part is now completed and the wireless router will reboot.

TP-Link Unifi Setup

Step 10: Complete and testing

After the reboot, you can connect to the Internet using the new WIFi name that you just configured. Next, check if the Internet and HyppTV is working properly. If everything works, we recommend downloading the TP-Link Tether app to manage your router from your phone. 


UI shows connected but unable to browse

If the firmware interface shows that you are actually connected to TM network and you have an IP, check if you use the correct PPPOE username and password. A wrong PPPOE username and password can let you to connect to TM network but without Internet access.

HyppTV is not working

If you face issues with HyppTV but Internet is working, check if the HyppTV is connected to LAN 1 as only the port can work for HyppTV.

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Hi, recently I bought a Tp link C60 to replace the old one, I follow all the steps but for some reason Hypptv keep showing no signal/ no satellite icon at the bottom right corner. WiFi, TV Apps, everything is fine, only Hypptv is the one that cant connect. May I know what happen? Also I called TM service they said leave the decoder to auto config but until now it still remain the same.

Hi, blacktubi,

1. What if the option Malaysia-Unifi is not available under IPTV ?

Thanks in advance.

Hi @blacktubi, I just got a TM UNIFI at home. Sadly, the wifi signal isn’t strong enough for a 2.5 storey house. I have a spare dlink wireless router – how do I connect it to TM gadgets (TP link or TM Alcatel modem)? Appreciate your technical inputs. Thanks

Hi, I already follow the step given, but it seems that i failed because i cant connect to the internet

Hi, does this router support android box?

the pppoe username and password is given by tm. if i want to change the password, how do to that?

Do u know how to connect HyppTV wirelessly using TP-LINK AC1200 router? Thanks.

I just purchased a new archer c7 v4, tried many times still unable to connect to internet, it says failed. I connect by pppoe, I saw ur comment on vlan, does my c7 has it?

Thanks for sharing.
Ever tried on this model ?
I wonder why this model only available at China.
As long as PPPOE compatible then should be no problem for Unifi?


Model: TP-LINK Archer C60

It works!! A big thank you!
Missed-out initially on the final VLAN setup step; was scratching my head for awhile till i found out your page / guide.


I bought tplink AC5400. I have difficult to connect the 2.4g wifi and sometime no internet service on the 2.4g. Anything that need to configure or other solution to improve this?

Can I know the step by step process to configure IPv6 on ArcherC25 for TM UniFi?

May I know the step by step to configure the IPV6 on the C7?

According to the specification of the Archer C25, it supports both ipv4 and ipv6

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