TP-Link Unifi Router Setup Guide – 2019 version

TP-Link Unifi Setup Guide

TP-Link WiFi routers are fully compatible with TM Unifi. Upgrading to a new router will bring many benefits including better WiFi speed and a more reliable connection. In this article, we will guide you how to change your old router into a new TP-Link wireless router.

This article is applicable to the following TP-Link wireless router: Archer C5400X, C5400, C4000, C3150, C2300, A10, C9, A9, C7, A7, A6 and etc. You can refer to our Unifi router buying guide here.

Unifi PPPOE Username and Password


  • Username: blacktubi@unifi
  • Password: Fd3csFSfksxdew (Case-sensitive)

You will need your Unifi PPPOE username and password to connect to the Internet. These can be obtained by contacting TM customer service. You will need to be the owner as TM will perform some identity verification.

Upon submitting a request, TM will call you back within 24 hours to provide you with the username and password. 

The next thing to do is to connect your new router to the TM modem. All Unifi installation comes with a modem and the router. The modem is labeled ONU and do not come with any antenna.

Disconnect the old wireless router from TM. Next, connect from LAN 1 of the Unifi modem to the WAN port of your new TP-Link router. If you use the HyppTV, connect it to the LAN1 of the TP-Link router.

TP-Link Unifi Setup Guide

Step 1: Turn on the new router

Power on the TP-Link router and connect it to your computer. You can either use an Ethernet cable to any of the LAN ports or use the WiFi connection. The default WiFi name and password is labeled on the wireless router. 

Although using a phone is technically possible but we recommend using a computer as the page is more desktop friendly.

Step 2: Navigate to the configuration page

Once you are connected to your new TP-Link router, navigate to or and you shall see this page below.

Step 3: Create a new admin password

The router will advice you to create a new admin password. Make sure you write it down as you may need it in the future.

Step 4: Select the time zone

Select the right time zone which is GMT +8 for Malaysia. This is needed for the router to determine the time correctly.

Step 5: Select the Internet connection type

This step requires you to select the ISP correctly in order for the Internet connection to work properly. 
  1. Select PPPOE as the internet connection type
  2. Expand the additional ISP settings
  3. Select Malaysia-Unifi profile!

Step 6: Insert the PPPOE username and password

Next, insert in the PPPOE username and password you obtained from TM in this screen. Be very careful when typing in the password as it is case-sensitive and many people got it wrong.

Step 7: Configure the WiFi connection

Then, we insert our desired WiFi name and password in this step. 

Step 8: Verify the summary

The router will now show you a summary of what is configured. We recommend checking through everything is selected as it is and click save.

Step 9: Apply the new configurations

The configuration part is now completed and the wireless router will reboot.

TP-Link Unifi Setup

Step 10: Complete and testing

After the reboot, you can connect to the Internet using the new WIFi name that you just configured. Next, check if the Internet and HyppTV is working properly. If everything works, we recommend downloading the TP-Link Tether app to manage your router from your phone. 


UI shows connected but unable to browse

If the firmware interface shows that you are actually connected to TM network and you have an IP, check if you use the correct PPPOE username and password. A wrong PPPOE username and password can let you to connect to TM network but without Internet access.

HyppTV is not working

If you face issues with HyppTV but Internet is working, check if the HyppTV is connected to LAN 1 as only the port can work for HyppTV.

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Hi I’ve done everything as explained but router shows I am not connected to internet. Any idea? Thanks

Is the AX6000 supported by unifi?


my house is double story
im currently using TP-WR941HP and still using 50mbps account.
Wifi is set wireless N only, channel Auto and 20mhz but Wifi speed can go up till 8mb~20mb only.

upper floor using Aztech 200mb homeplug for my gaming PC.
and my PC LAN can only max out speed to 20~30mb only.

any suggestion to improve both connection on TP Link WR914HP?

Thanks sifu

My Hypptv can’t seem to work as I’ve connect it to Lan1 and my Mode I’ve choose Malaysia-Unifi. Everything is working fine except the Hypptv

Can we obtain the unifi login and password details from the current router that is being used instead of having to call TM.

Hi Blacktubi. I’ve bought the TP-link AC2300. Did the set up as per normal, but unable to browse. (The UI shows I’m connected, but when I browse it shows the TM unifi wallgarden message). Switched back to my old router with the same username/pw, and works again. Is there anything I’m missing in the TP-link config? FYI, I’m not using the unifiTV.

hi there, my internet is working but my hypptv does not? ive already connected it to lan port 1.

Can i connect deco M5 directly to BTU?


Bought Archer C60 and followed the setup but couldn’t obtain an IP address. Verified the PPPOE username and password are correct.

Hi Blacktubi, my Unifi Plan currently is 30 mbps, but slow, can i change to this TP-Link wr941hp router ??

hi blacktubi, is there anyway to disable QOS on C2300? Been trying to find Nat Boost option as enabling this option will automatically disable QOS. But cant seem to find this option.

Hi lacktubi,

Can i use tp-link archer c50 ac1200 for unifi?

Would love your thoughts, please comment.x
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