How to Set Up Unifi on Asus Router

This is a quick and simple guide on how to configure Unifi to work on Asus router. This guide will work with both Unifi Home and Unifi Biz. Please ensure your model is compatible with Unifi before you proceed. You can refer to my list here.

This guide is demonstrated with the Asus RT-AC87U but it should work for all Asus routers with ASUSWRT. The user interface and setup process should be similar on most Asus Unifi.

Preparation:

You need to have your Unifi PPPOE username and password as they are required when setting up a new router.  It can be obtained from the TM contractor who installs your Unifi connection or you can contact TM customer support. The username and password are required to configure the PPPOE connection. The username should be something like xxxxxx@unifi and the password will be some random character. They are case sensitive so make sure you key in them correctly.

Wiring Guide:

How to connect your new Unifi router.

Firstly, before you start, I recommend you to take a picture of your existing cable so you know how to fix it if somethng went wrong. If all is good, you can proceed to remove your old wireless router and connect your new Asus wireless router to the ONU (Optical Network Unit). Next, connect your HyppTV STB to the 4th LAN port of your new Asus router. It should be labelled with LAN4 on the back of the wireless router.

Unifi Configuration Guide:

Once you got your new wireless router properly connected, you can proceed to setup the firmware of the new wireless router.

1) Reset the router to factory state

If the wireless router is used previously, I suggest you reset the router to factory state to prevent any issues. You can skip this step if the router is brand new. You can do this by pressing the reset button for 5 seconds when it is powered on or click the factory default button on the WebUI. Your router will reboot at this point.

2) Visit the WebUI of your router

Step 1 configuration.

Once your router rebooted, navigate to the web interface of your router. The address should be 192.168.1.1. You will be greeted with this familiar Setup Wizard. Click the “Go” button to proceed to the next step.

3) Configure New Admin Password

Setup the admin password.

You should configure a secure admin password to prevent other unauthorised users from modifying the configuration. Write it down somewhere so you don’t forget it.

4) Auto-detection

Detect the connection automatically.

The router will detect the type of connection automatically now. The process should take less than 3 minutes.

5) Connection selection

Use PPPOE connection.

As this is a full replacement of TM provided router, PPPOE will be used. Therefore, select “Yes” when you are prompted with this page.

6) PPPOE and ISP Profile Configuration

Configure Unifi ID and password.

Insert your Unifi username and password you just obtained from TM into the respective field. Tick “Special Requirement from ISP” and Select Unifi-Home or Unifi-Biz depending on your Unifi subscription. If you are a home user, choose Unifi-Home.

7) Wireless Configuration

Configure wireless network.

You will be prompted to configure the wireless network now. Insert your desired wireless network name and password and click “Apply” when you are done. The router should reboot at this point.

8) TestingUnifi connected on Asus RT-AC87U.

If the procedures are being done properly, Unifi and HyppTV should work properly now. You should see the “Connected” indicator on the status page. If Unifi is still not working, check back and see if you have missed any step. Ensure your new wireless router is connected to the modem properly and you have a correct PPPOE username and password. You can contact Asus Networking Support here if you have any more issues with your new Asus router.

154 thoughts on “How to Set Up Unifi on Asus Router”

  1. Hi Alvyn,
    So I have 2 Asus routers N14uhp and N18. For 1 year I have been using them in AP mode. Recently my stock unifi D-Link router started giving problems and I tried switching that with one of the above routers. Followed your guide and internet doesn’t want to connect. Interesting thing is I use the same method on the stock router and it always connects. I am at my wit’s end here. Any suggestion will be appreciated

  2. hi, for original D-link modern, it can set lan port 4 become Voip since we need to add additional device for phone number. How to set it in Asus modern?

  3. Austin Yap Shern Shyan

    Hello, I followed it all step by step but my Internet status is still disconnected for some reason.

    I’m using a RT-N12HP_1 by the way, trying to connect to a Unifi modem and it still writes disconnected here. Getting real frustrated here.

  4. On my Asus RT-AC1200 I noticed I do not have below 3 options:
    No MAC Address column
    No Enable VPN Client
    No special requirement from ISP to tick

    Also my firmware language is Chinese only as I bought this router from China. So probably may not support Unifi?
    Wonder I can setup manually and how?
    Or can I change the firmware from China version to International?

  5. Hi.. I have just installed ASUS Blue Cave router. After this, I have problem with my hypptv, can’t display the hypptv with NTP server error. I hv tried changing the ntp server address from “pool.ntp.org” to “sg.pool.ntp.org”. It works for the 1st time and I was able to connect to hypptv. But the same problem persist when I turned off and turned on the iptv setup and or the router/modem . Could you help? I am on Unifi 800Mbps plan with the current upgrade. Thanks a million!

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