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How to Set Up Unifi on Asus Router

This is a quick and simple guide on how to configure Unifi to work on Asus router. This guide will work with both Unifi Home and Unifi Biz. Please ensure your model is compatible with Unifi before you proceed. You can refer to my list here.

This guide is demonstrated with the Asus RT-AC87U but it should work for all Asus routers with ASUSWRT. The user interface and setup process should be similar on most Asus Unifi.

Preparation:

You need to have your Unifi PPPOE username and password as they are required when setting up a new router.  It can be obtained from the TM contractor who installs your Unifi connection or you can contact TM customer support. The username and password are required to configure the PPPOE connection. The username should be something like xxxxxx@unifi and the password will be some random character. They are case sensitive so make sure you key in them correctly.

Wiring Guide:

How to connect your new Unifi router.

Firstly, before you start, I recommend you to take a picture of your existing cable so you know how to fix it if somethng went wrong. If all is good, you can proceed to remove your old wireless router and connect your new Asus wireless router to the ONU (Optical Network Unit). Next, connect your HyppTV STB to the 4th LAN port of your new Asus router. It should be labelled with LAN4 on the back of the wireless router.

Unifi Configuration Guide:

Once you got your new wireless router properly connected, you can proceed to setup the firmware of the new wireless router.

1) Reset the router to factory state

If the wireless router is used previously, I suggest you reset the router to factory state to prevent any issues. You can skip this step if the router is brand new. You can do this by pressing the reset button for 5 seconds when it is powered on or click the factory default button on the WebUI. Your router will reboot at this point.

2) Visit the WebUI of your router

Step 1 configuration.

Once your router rebooted, navigate to the web interface of your router. The address should be 192.168.1.1. You will be greeted with this familiar Setup Wizard. Click the “Go” button to proceed to the next step.

3) Configure New Admin Password

Setup the admin password.

You should configure a secure admin password to prevent other unauthorised users from modifying the configuration. Write it down somewhere so you don’t forget it.

4) Auto-detection

Detect the connection automatically.

The router will detect the type of connection automatically now. The process should take less than 3 minutes.

5) Connection selection

Use PPPOE connection.

As this is a full replacement of TM provided router, PPPOE will be used. Therefore, select “Yes” when you are prompted with this page.

6) PPPOE and ISP Profile Configuration

Configure Unifi ID and password.

Insert your Unifi username and password you just obtained from TM into the respective field. Tick “Special Requirement from ISP” and Select Unifi-Home or Unifi-Biz depending on your Unifi subscription. If you are a home user, choose Unifi-Home.

7) Wireless Configuration

Configure wireless network.

You will be prompted to configure the wireless network now. Insert your desired wireless network name and password and click “Apply” when you are done. The router should reboot at this point.

8) TestingUnifi connected on Asus RT-AC87U.

If the procedures are being done properly, Unifi and HyppTV should work properly now. You should see the “Connected” indicator on the status page. If Unifi is still not working, check back and see if you have missed any step. Ensure your new wireless router is connected to the modem properly and you have a correct PPPOE username and password. You can contact Asus Networking Support here if you have any more issues with your new Asus router.

134 Comments

  1. Michael November 28, 2017

    Everything done as per your video but when I switch hypptv on the load screen appears on the tv then a black screen. Please advice.

    • blacktubi November 29, 2017

      Is Internet working properly? Make sure you use the Unifi-Home profile and connected your HyppTV to the correct LAN port.

  2. Irwin November 25, 2017

    Hi, i have a RT-N12HP and when i try to configure it, it shows “changes have been made to the IP address or port number. You will be disconnected”. I couldnt go into the asus log in page. Pls help.

    • blacktubi November 25, 2017

      Reset the router and try configuring it again.

  3. Krampack October 21, 2017

    Hi i followed your procedure.. all good until step 3 which take long time then error page appear. Entered unifi username and pasword from ISP so thought all ok. Any advice?

    • blacktubi October 31, 2017

      What model are you using? Try a different browser.

  4. abd jalil October 5, 2017

    Just bought RT-AC1200.
    I have same problem quoted from above comment.

    “Shaz June 28, 2017
    I’ve used a correct username and password as provided by TM. It says I’ve completed connecting the router or something. But when I go to the main menu it shows “disconnected”. Is it my router problem? I’ve done everything I can. But it still shows disconnected. My username and password are correct because I called TM myself.”

    I’m only not updating the firmware cause it doesn’t asked for it. Please help.

    • blacktubi October 31, 2017

      Please make sure you select the Unifi profile

  5. Kelly September 6, 2017

    Hi, i purchased AC55UHP and cant seem to configure the router. In the account setting page there is no “special requirement from ISP” tab. And once I proceed with it, it will end up with invalid id/password. Im very sure the id and password is correct which i get from tm. I have also reset the router many times. Please help.

    • blacktubi September 21, 2017

      Try the LAN > IPTV page and select Unifi. You can refer to our video for that.

  6. Peter September 3, 2017

    Asus RT-N66U Dark Knight works too! Thanks for this superb guide!

  7. Kenneth August 24, 2017

    Hello, would like to to clarify. Right now i had completed the whole process, the internet status is Connected but the bottom right is stating no internet access eventhough with the wifi. Pls advise, thanks.

    • blacktubi August 24, 2017

      You have the wrong Unifi username and password.

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